Have you ever heard someone say that they love their job, but hate the people they work with? Maybe you’re the one who feels that way. There are more and more companies who are putting forth a considerable amount of effort to make sure that their staff connects well with one another. Because the happier employees are, the less tension there is around the office and the more productive everyone is. That ultimately leads to more revenue.
If you’re having a hard time getting along with someone at work, or there’s a staff meeting coming up and you want to offer up some tips on how to make communication better for everyone, here is a list of some of the top mistakes individuals make in the office. Ones that can lead to huge miscommunication issues if they’re not addressed.
1. Being a know-it-all
No matter how much you know, you can always learn more. Know-it-alls don’t believe this, though. They are so confident that they have all of the answers that they’ll even talk over their supervisors and managers. If you have a habit of being this kind of person, there are two things you should think about. One, if you really would be better off working for yourself and two, if you can afford to do it. If the answer is “no” to either question, exercise some humility. It’s better to be proficient than the smartest person in the room. Humility will take you further, in the long run, anyway.
2. Coming to meetings ill-prepared
If you have a meeting coming up and your boss sends you an email about what you need to bring along with you, don’t take that lightly. Work is not like high school when (sometimes) your teachers would follow-up to make sure you were doing what needed to be done before your deadline. Your boss is going to assume that you are prepared when you walk in. If you’re not, that can lead to frustration and hold up progress. Once they make a request and you say “OK", be sure to follow through to the very last detail.
3. Not listening
A wise man once said that some people do not listen to hear what someone is saying. They are just waiting for them to be quiet so that they can speak. At work, listening consists of paying attention to what is being said by the people in your office space, and the individuals who call and send emails. When you’re communicating with someone next to you, stop what you’re doing, look them in the eye and wait for them to finish. Then think about what they are saying before you respond. With phone calls, ask the person how you can help them and if you don’t have an immediate resolve, be honest and say that. Also provide a time when you will get back and make sure that you have a solution when you do. Emails? The great thing about them is you’re not usually under the gun to immediately respond. Wait a couple of hours and provide as much detail as possible. That way, there won't be a lot of back and forth.
4. Holding grudges
Some office environments are no better than soap operas. People get upset, offended and instead of talking it out, they stop speaking altogether. Sometimes to people they need to talk to in order to do their job effectively. Holding grudges not only creates a tense atmosphere, but can also affect your health. You’re not at work to make best friends. You’re there to do your job well and get paid for it. Whatever it is, do your best to let it go. If it’s not that easy, speak with your boss about it. One way or another, find some resolve. Your productivity, and quite possibly your career’s future, depends on it.
Speaking of drama, gossip doesn’t do ANYONE any good. It’s important to mention that gossip isn’t always a lie. Some things that are true don’t need to be shared either. If what you’re about to say is going to harm someone’s reputation or create friction, keep it to yourself. If you’ve just got to get it out, wait until you get home to tell your spouse or a friend who doesn’t work with you. You do not want to be known as the one with the loose lips at work. Just because they bring you the trash, doesn’t mean they respect you for it. A word of caution, indeed.