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If you called to make an appointment, make sure to show up on time. There are a couple of reasons why. One is because it’s a way to show that
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you respect your tech's time. Another reason is because a lot of techs have walk-in clients and if they are waiting on you to show up, it can cost them money
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in the meantime. The sooner you get in, the sooner your nails can look fabulous and their chair can free up for more people, so that they can get more money
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Since a person usually needs their hands in order to use their phone, it’s kind of crazy how many people actually have their phones on in salons. You, trying to
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hold your phone with one hand while your tech works on another, can be frustrating for you and challenging for them. It can also up the chances of them messing
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up, which only takes up more time. Plus, the entire salon probably doesn’t want (or need) to hear what you’re talking about anyway.
Do everyone (including yourself) a favor and
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put your phone on vibrate. Even better, silent.
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The best techs can usually do whatever you ask them to do...if you're specific. But, not knowing what color or designs you want? That can tack on an additional 15-20 minutes, which is another
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way to keep your tech from getting more clients in their chair.
Try and know what you want; if not before you arrive, at least before they are ready to
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start the polishing process.
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Even the management, that doesn’t mistreat their techs, are probably used to hearing complaints more than praise. When your tech does a great job, take out an extra couple of minutes
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to let their supervisor or the salon owner know. It can be just the kind of job security that they need.
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Now that you know that a lot of techs don’t even receive minimum wage, try and budget in at least a 10-15 percent tip. It’s a way to thank them
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for all of the great work they do and to ensure that they get at least a couple of more dollars in their pocket. The extra effort can make them feel
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better about the work they do; especially if they are not working in the most ideal surroundings.
The next time you walk into your favorite nail salon to get a mani/pedi, we hope this piece will come to mind. We say that because a couple of years ago, The New York Times did a piece on how a lot of nail technicians are treated—or rather, mistreated. Some work double shifts.
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